Covid-19 Resources in Dallas

All Storage Online | April 29, 2020 @ 12:00 AM

During the COVID-19 crisis, All Storage is not only here for our customers—while practicing social distancing, of course—we’re also here for our communities. If you’re living in Dallas right now, you’ve likely got a lot of questions about resources that are available to you and what the future will look like when all of this is over. This Dallas COVID-19 resource guide includes recent information on how to get help if you need it.

The COVID-19 situation is evolving in Texas. On Friday, May 1, some businesses including restaurants, movie theaters, malls, retail stores, libraries, and museums, will be allowed to open with 25% capacity. At All Storage, our facilities are open as an essential service. We have not reduced hours, but we have made steps to keep you safe including serving customers online and over the phone and implementing stringent cleaning procedures. 

If you need help with your storage unit, we’re here for you, and if you need help with other resources in Dallas, here’s where to turn:


Dallas COVID-19 Hotline

Dallas has an automated hotline that’s available 24/7 with information on all kinds of resources. That number is 214-670-4636. It’s a great first step if you’re in need of something but aren’t sure who to contact.


Unemployment in Texas

The economic impacts of COVID-19 have affected our Dallas community. You can apply for unemployment via the Texas Workforce Commission. The call center is open from 7 a.m. until 7 p.m. every day, and the website is available to you 24-hours a day. You may also be able to receive an additional $600 per week per the Federal Pandemic Unemployment Compensation.


Food Resources in Dallas

The North Texas Food Bank has deployed the National Guard to help create about 60,000 meals boxes per week for families in the Dallas area. These are distributed via a mobile pantry program. If you need food, go to the website to find a partner agency near you that can provide you with supplies.


Housing Assistance in Dallas

Dallas has authorized $13.7 million for rental and mortgage assistance for those who have been financially impacted by COVID-19. If your household is making below 80% of the median income in Dallas ($83,100), you may qualify for this. The city plans on opening up applications for this program on May 4. Apply as quickly as possible, as this money is expected to run out. Plan on gathering pay stubs, tax returns, and anything documenting a loss or reduction of work. If you’re approved, you may receive up to six months assistance. Individuals who have received rental and mortgage assistance from another program do not qualify.



If you’re struggling with paying your bills, payment plans and assistance are available. Water service disconnects are suspended in Dallas, as are electricity disconnects. Contact your provider about options for help.


Internet Access

With so many of us working from home or setting up lessons for kids via Zoom, internet access is more important than ever. Charter Communications in Dallas is offering free access for 60 days to households with K-12 students and college students who need internet access for education. 


Giving Back

If you’re looking to help your local Dallas community during this difficult time, consider donating to Feed the Frontline. This organization supports both local restaurants and healthcare heroes by providing meals from Dallas restaurants to teams working at hospitals. You can also give to the Dallas Covid Relief Fund set up by the United Way of Metropolitan Dallas. This fund helps with urgent and long-term impacts addressing issues like education, income, and health.