“My husband and I drove up to the facility and were greeted immediately by one of the employees who had the key to show us the unit we discussed over the phone with another employee at a different location. After looking at the unit he went inside the office and emerged in a matter of less than 10 minutes with EVERYTHING we needed to sign. He had the lock and keys we purchased in hand and the transition was seamless. The last time we opened an account for a storage unit in Van Nuys it took us over an hour. We were so pleasantly surprised with the efficiency and speed at A-1. Good customer service, pleasant employees!.”
“I have never used a storage facility before and they were more than happy to answer all of my questions. Also because we are under a shelter in place they took all the proper precautions and had procedures in place so I could still rent a unit without have to be physically there to sign papers. The facility itself is clean and easy to navigate..”
“Staff is Very friendly and accommodating. It is a positive experience to do business with local proprietors. I feel secure with my belongings stored there..”
“My fianc and I (dual military) were looking for last minute storage option and found A-1! We were so happy to find such an adorable and trustworthy self....”
“Perfect rate for my budget. Everything was clear and discussed over the phone. So when I showed up all I had to do is look at what I wanted, pay, and sign....”
“This a pretty good place to store your things. The only thing that stopped me from giving 5 stars is that the local climate will cause your things to mold....”
Unit sizes advertised for rent are approximate only and units at the self-storage facility may differ slightly in shape and/or size. Customers should inspect the actual unit to be rented before signing a rental agreement and should base the decision to rent on the inspection of the unit and not on the advertised unit size. Rental amounts for a particular unit are not based on square footage measurements.