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All Storage Online is helping you find friendly locations in areas we do not serve.

The following facilities are NOT associated with All Storage Online! Terms and Conditions.

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Rent Online

StorageMart

4043 E 14th St, Des Moines, IA 50313

Office Hours
MON - FRI9:30am - 6pm SAT9:30am - 4pm SUNClosed
Gate Hours
Daily6am - 10pm
Google Reviews
rating 3.9
Write a Review

Medina Vel

4 years ago
rating 5.0
Can't complain. Friendly service, the place is always clean. I've experienced no issues whatsoever.

Charles Timberlake

5 years ago
rating 5.0
Excellent service from the lady on duty. Facility is maintained well. Looks like this is going to work out very well for me.

Paul Lantz

3 years ago
rating 5.0
Excellent customer service! The whole experience was great! Brian is very easy to work with and very professional. Wish all of my customer experiences were this good. Thanks Brian.

Debbe Terry

4 years ago
rating 5.0
Very nice people. Easy to do business with. Very clean facility.

Nancy Vickers

4 years ago
rating 5.0
Fantastic Service. When we arrived to move in, our reservation was not found. NO WORRIES! Tara was able to solve the problem, get us what we needed and we were able to move into the unit as planned. We will definitely rent here again!

kevin kern

5 years ago
rating 5.0
they are doing a great job. there storage is always clean and the price is right. and they are very friendly. we want to give them.5000% thank you for everything that you have done for us. and god bless your business. from kevin and yvonne

Terry Madison

2 years ago
rating 5.0
Easy on-line reservation. Staff very courteous and knowledgeable. Prices very reasonable. And close to home. Being a security supervisor, I felt assured our belongings would be safe & secure.

Brian Daye

2 years ago
rating 5.0
The customer service is superb.Highly recommend them for any of your storage needs

Derrek

2 years ago
rating 5.0
I couldnt be happier with the entire process from booking online to going into the location and having Brian help me as Ive never had to do this. The place was clean and well kept. Its rare to find happy employees that care about their work place and Storage Mart got lucky when they found this guy. From start to finish the process was seamless. Thanks again Brian for all your help this day in age not to many show appreciating but keep doing what your doing.

Erik Bason

1 year ago
rating 5.0
Rich was the best help I could have gotten in the situation i was in at the time. Very grateful he was there to help me out. If anyone needs a nice, clean, and well maintained unit, stop in and see him!!

katheryn Guevara

1 year ago
rating 5.0
Rich was great :-) wonderful positive attitude and customer service !

Melissa Reich

1 year ago
rating 5.0
Arianna is wonderful, very friendly and extremely helpful. Had to come in and get a second storage unit and Rich is the man!! Absolutely wonderful people working at the NE 14th complex.!!

carol mccullough

1 year ago
rating 5.0
This is my third time of using storage Mart. My other times were very good. Clean, dry and didn't have any problems with the unit or the people. So far it's been great working with the lady on the phone and at the facility. Will tell others to use Storage Mart.

Deb Stineman

7 months ago
rating 5.0
Very nice people! very clean

theresa smith

4 months ago
rating 5.0
Service was great, availability was just what I needed,paperwork was quick and simply done over the phone, unit was ready when i arrived. Great place.

Cynthia Nielsen

4 months ago
rating 5.0
Nice, well maintained storage facility. Staff is friendly and helpful.

Mariah Austin

1 month ago
rating 5.0
Jackie helped me get started and got my first month free ! Also threw in $1500 worth of insurance first month free as well. She was sweet as can be, very polite. Would definitely recommend Also they will donate $15 to charity for this!!! So thats a plus

Julie Robinson

4 years ago
rating 4.0
I have had a unit there a couple years now and it has always been well kept. I have never had a problem. Also the staff has always been quite courteous with me.

john nielsen

2 years ago
rating 4.0
Clean and close to home

Nick Waters

2 years ago
rating 4.0
Should have 24 hour access

melissa mejustme

1 year ago
rating 4.0
Very friendly and.helpful

Carlos Montano

4 months ago
rating 4.0
Clean place friendly staff who are willing to go that extra step for you

Adrianna Mitchell

2 years ago
rating 3.0
Very helpful staff but not always on site during open hours.

Alexandra Gomez- Benitez

2 years ago
rating 3.0
Employees where nice and helpful. But the actual storage unit area smelled really bad of cigarettes and animal's.

Sara Bozarth

1 month ago
rating 3.0
I find it really sad that people are struggling or are in some sort of a bad situation, (otherwise, their stuff probably wouldnt be in a storage unit) and I get an email November 18th staying my rent is going up effective January 1st from 207.00 to 230.00 after taxes. November 20th, I get another email stating that theyre donating 27,000.00 to big brothers big sisters. How convenient is that? So Im sorry but I really feel that 27,000 is coming out of our pockets! But who do you suppose will get the tax credit on that money? Not us! And Im sure they will say its an annual rate increase. Sorry but thats a little to convenient. Other than that, I really have nothing good or bad to say about the place, its a storage unit. I pray that the other reviews about mold and rodents are not true for our location!

Kasara White

6 months ago
rating 2.0
My sister pays for a indoor unit... Suppose to be controlled temp. Her stuff had mold, water and mice droppings in unit

Nikki Boylan

2 years ago
rating 1.0
Have had my storage for around 7 months now, so not to long. Moved from a nice three bedroom in Altoona then life happened so i had to store a few things there tell I got back on my feet. I pay my bill faithfully every month to keep it clean and stored away. Came to pick up a few things and EVERYTHING RUINED! Didn't realize that they had a mouse / rodent problem so extreme!! Mouse poop and pee cover my couches, child's bunk bed, child's toys just everything... pulled out one piece of furniture and the smell of mouse pee and dead mice was to much to handle.. mice have ate threw mostly all of my boxes.. As I was there a mouse ran across the floor from another unit to the next. I can't even go threw anything in my storage being pregnant and being around that.. Honestly depressing im a single mom of two and don't have the funds to replace the things i had.

Corey W

2 years ago
rating 1.0
2 weeks into renting storage there, I found half a dozen roaches throughout the hallway. Upon looking in my unit, found they had moved inside as well. Management fogged the hallways once but that didn't solve the issue and the so called insurance they require doesn't cover pests. I moved my belongings out that weekend, paid over $60 in laundering my clothes and another $100 to have my suits dry cleaned. The manager was present and found several live roaches in my unit before fogging and could careless. I guess having roaches start to infest all of your belongings between closings on houses doesn't mean much to some people, but I will never be back. Found the occasional roach within my boxes and would have come into my new home had I not sterilized everything I own at additional cost. Thanks to storage mart, I've now had my first and hopefully last encounter with roaches. Not sure what's more disgusting, the roaches or the poor service.

Jeramy McMillen

2 years ago
rating 1.0
Over priced, during my tenancy with this company I sustained a significant loss of my property due to a fire. The insrance they so quickly sell you on when starting an agreement with them turns out to be garbage. It was barely adiquate and definitely did not cover the cost of my loss. Beyond that, they had the nerve to charge me rent for the month. When I disputed this they said if I did not pay it they would deduct it from my insurance claim. I just recently was able to finally remove the few contents I still had and in their unit and closed out my account. Good riddiance to dealing with a mega Corp group of jerks out to screw ever person that walks through the door. Seriously... You can buy a storage pod from many places and have it anywhere you want for about half the price they charge per square foot of space.... Good luck!

Janet Whiteside

1 year ago
rating 1.0
Inconsistent monthly billing amount. Moved out mid-month & received no refund. BIG rodent problem!! Expensive wool rug & other misc items had to be thrown out because of mice! Won't use this location again.

Ashley McMenamin

1 year ago
rating 1.0
Terrible service they hardly ever answer the phone and when you do voice concern they just brush it off as not being their fault or job, bad infestation to which I was told they could do nothing about even with evidence of mice and roaches being in my unit and ruining my property along with moisture damage. Way over priced they advertised my unit at $99.99 yet charged $125 for the 10' 10' I rented then less than a year later it was raised to almost $140 while still advertising for $99.99 and of course if you ask about that there's also nothing they can do, I would never recommend anyone rent a unit from here a complete rip off and don't expect your property to come out the way you put it in.

Diana Carson

7 months ago
rating 1.0
Manager is a little tough not very friendly. The storage areas were full of mice I would not suggest going there

Tish Stonehocker

3 weeks ago
rating 1.0
i and my children all rented units from this place. i fall behind and then catch up by paying all at once. in december of 2019 i was trying to make a payment with catching up the whole thing 10 days later when i had more money coming in but they refused to understand my dilemna. i was told to bring them 185.00 and to get my stuff out the day i paid. i could have taken them the money but would not have enough to rent a moving van. that day 12-20 2019 i was so stressed i was admitted to the er with heart problems. i was there for 2 weeks. how can i find out when the contents of my unit are sold at auction?
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rating 3.0
2 Reviews
Write a Review

Frank B.

9 months ago
rating 5.0
I am happy to say I love my 24 access to my storage I'm somewhat relieved because I'm in between housing right now and having a 8x10 allows me to keep my...

Asher B.

9 months ago
rating 1.0
I had initially signed up online for a climate controlled unit; however, once we arrived we were informed the site did not have one. The manager sent us to...
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  • 24 Hour Cameras
  • Boxes & Supplies
  • Bright LED Lights
  • Climate Control
  • Delivery Acceptance
  • Drive-up Access
  • Exterior LED Lighting
  • Gated Entry
  • Indoor Vehicle Storage
  • Interior Hallway
  • Online Bill Pay
  • Online Rental
  • RV, Car, Boat
  • Rental by Phone
  • Roll Up Doors