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Global Self Storage

2255 Buffalo Rd, Rochester, NY, 14624

Office Hours Now Open
  • MON - FRI9:30am - 6pm
  • SAT8am - 4:30pm
  • SUNClosed
Gate Hours Now Open
  • Daily6am - 9pm

Storage Customer Reviews

Brian Daily

1 year ago
From the very beginning the men I worked with at Global were courteous, knowledgeable and efficient. The storage building is extremely clean. I won't be going anywhere else anytime soon. Brian

Mike Stidd

10 months ago
The prices are a little bit high but having a indoor climate controlled storage facility makes it worth the money. Having a indoor facility also means that my customers can pick things up in any weather.

R. Rhianon

10 months ago
Gary and his staff are superb! The storage is a bit expensive but worth it in terms of security, cleanliness, access, and location.

Suzette Engert

1 year ago
Well managed and security safe , very clean. We tell everyone if your looking for safe climate control well priced facilities call Global...ask for Gary

Ralf Kurzowski

1 year ago
Location is ideal, staff are friendly, knowledgeable and courteous. Price is affordable for the services received. Have not had any issues with this.

edward Toscano

10 months ago
Great place, clean and friendly people.

Ivanna Figueroa

2 years ago
Worth the 20-minute drive to get there from my house. The staff are always courteous and helpful. Very clean and convenient drive-through access.

G Rendleman

10 months ago
Fantastic!!!!

glenn regruit

2 years ago
I looked at multiple storage facilities in my area in Gates NY. I needed something close to my home. I am a manufacturers Rep and our main office is in Syracuse. I have many samples for my job and needed a storage unit with 24 hour accessibility. I did a search on line and found out about Global storage. Not only is the facility only minutes from my home but having it heated in the winter, air conditioned in the summer, and being able to drive into a dry environment is a blessing. The staff is always pleasant and accommodating. The facility is always kept clean and is well lit. What a wonderful cost effective alternative to outdoor facilities or more costly rental space. I would recommend this facility to anyone.

Kelly O

1 year ago
Secure, clean and spacious.. I never worry about my collectibles since moving them to GSS. The ease of transport is a huge plus for me. I also have to mention how nice everyone is... Gary has always been so professional and helpful, I highly recommend them!

uhDanielle Wallace

2 years ago
Global Self Storage is absolutely wonderful.... Gary and Darlene always is so pleasant and great to do business with. Global Self Storage always appears clean safe and neat whenever I need to go to my unit. I am so impressed how Darlene and Gary remember me whenever I need to visit the office; I am so glad to do business with Global Self Storage. Danielle Wallace-

W LO

1 year ago
The best decision I ever made!

Wendy Wesson

6 months ago
I have been a customer with global self storage for over 2 1/2 years. I have never had such a great storage area. No bugs, mice, bees, rain, snow, etc. All of my things have been there safe and sound and I haven't even seen it in the same amount of time. I moved to Colorado and Gary has been awesome. He looks over my stuff like it was his own. Thanks Gary for being awesome.

Gregory M

6 months ago
First and foremost is the professionalism and kindness of the staff. Every time I step into the office is a pleasant and positive experience. Secondly, the cleanliness of the facility. They care how it looks, and that a well kept establishment directly effects their reputation. The climate control and security is another plus of this facility. With the climate control I know my personal belongings are going to stay in the best of condition. Security brings me peace of mind knowing my things are watched over to the best of their ability. I would recommend this storage facility to anyone looking for friendly courteous staff and a great place to store their belongings.

Austin Aloi

6 months ago
I have to say this is the best storage facility I have ever come across. It is easily the cleanest as well. It is a tremendous feeling knowing my valuable belongings are safe and secure at this facility. Not many storage companies have the climate control feature that this one does! The staff is so professional and great as well. Definitely recommend!! Thank you Gary and Global Self Storage for your service over the years!

Hayley Killian

6 months ago
The staff was really helpful and went over every step with me. They even showed me how to use the lock. A beautiful and clean facility.

Tom Rabenn

6 months ago
Very well run and clean. Second year renting from Gary and I would highly recommend Global Self Storage

Brian Daily

6 months ago
Outstanding personnel--friendly, knowledgeable, helpful. Storage area is convenient, clean, well-lit. Hours of access are excellent. Best two things are the air-controlled environment and security of my property.

rashida Grant

6 months ago
Great experience. Paul helped me and my mom find the right storage for our things. Nice and clean. It was a pleasure doing business with Paul..

Deborah Larson

2 months ago
Wish there was a facility of this quality in our city. The lockers are clean, climate controlled and I always felt safe and secure. Since my daughter had wood furniture that she had designed and built, we did not want a storage locker that was outdoors. Global Self Storage was perfect.

Roger Thaine Jr

2 months ago
The customer service at this facility was top notch. The storage units were clean, secure and allowed for easy access with the drive in lane. I would recommend this facility to anyone.

Eric Smith

2 months ago
Alittle pricy but you do get what you pay for helpful friendly staff and a 100% secure place to store belongings clean ever time I was there with in business hours there was always someone sweeping or cleaning no matter how little the dirt or dust be brought in by vehicles and climate controlled means climate controlled never once did I enter and it be hot or colder than the day I started my lease. And I was a day late to clear out and they understood that I was moving to a different state and didn't charge me for it even tho they legally could of thanks global storage for a great experience and if I ever needed a storage place in NY again they would get my business

Brian Haslam

2 months ago
Terrific place that I was able to store my stuff all through five years of my college. If I ever needed a place Global storage would be a place for me excellent staff, temp control and easy access in and out. Yes prices maybe good or a little much but its deff worth the money to stay with them, never had a problem and alway kept me up to date with payments and notifications. Great job guys keep it up!

Lucinda Hunt

2 months ago
Thank you to Gary and Paul for all their help with questions and concerns. I had a wonderful experience while had my belongs stored at Global Storage for about 3 years. My things where always safe and secure. The facilities was always clean and I felt safe coming in at any hour. When I removed my belongs from storage they were pretty much in the same condition as to when I first placed them there. I will and have recommended them to anyone looking to store their belonging, long or short-term. If I have a need for storage in the future it will be back at Global Storage in Gates!

Barry Taft

1 month ago
I have not moved my car in yet but the service and support has been exceptional. The facility is perfect for the storage of my fair weather car. It is spotless, organized and easy to access, yet very secure, with many, many cameras. Very friendly and professional all the way around. Gary and Paul do a great job!

Barry Taft

1 month ago
I have not moved my car in yet but the service and support has been exceptional. The facility is perfect for the storage of my fair weather car. It is spotless, organized and easy to access, yet very secure, with many, many cameras. Very friendly and professional all the way around. Gary and Paul do a great job!

Jinjee Lawson

1 week ago
Had an wonderful experience. Paul was extremely helpful with me finding the right storage for my things. He took the time to show me 5 units without a complaint. He was warm and friendly.

Elizabeth Prescod

1 year ago
Excellent storage for valuable items. Hours are shorter than expected. 9pm is too early to block access, but other than that, very nice!

Janelle Rund

9 months ago

Holly Carges

1 year ago
I like the storage facility itself because it is very clean and dry and offers temperature controlled units. Also staff is friendly and accessible.

Bill Tylock

1 year ago
Friendly staff, convenient hours, kept clean

Leigha Harper

1 month ago
My first impression of the building was great. Knowing that we can drive right in to unload is fantastic. Gary was very helpful and informative. The whole process took about 25 minutes. I found a nice space for my belongings and if I ever needed to rent again it would be here!

Arden Strasser

1 month ago
The entire experience at Global self storage is straightforward and simple. The building is clean, temperature controlled. Access is secure, but easy for customers. The units themselves are clean and easy to access. The staff are helpful and willing to explain how the place works and how the billing works. The only problem is that there is normally only one staff person in the office. This means that you have to wait if there is another customer needing assistance, which can potentially take a long time. I also wish insurance was included in the base costing, and not an add-on. The company is being paid to store your belongings, and it seems self-evident to expect that they take full responsibility for them. period. I don't like being nickel and dimed. Otherwise I recommend Global self storage without reservation.

David Bott

6 months ago
Great place and well run. Issue is however the pricing increase out of no where and we had not even been there a year. The manager was nice enough to put it back down, but it was a shock that one..It happened without notice, and two... The amount it went up. We were quick shocked to say the least at the increase amount. But they are good to work with and the place, as mentioned, is well run. But pricing could become an issue and we have the smallest space the offer.
See all Reviews

Storage Facility Amenities6 Amenities

  • Boxes & Supplies
  • Climate Control
  • Drive-up Access
  • Online Bill Pay
  • 24 Hour Cameras
  • RV, Car, Boat