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Storage Customer Reviews
Regina Wallace
1 year ago
Mr.Darrel had very nice friendly customers service and great attitude
Zabrina Wallace
1 year ago
All over clean and friendly
Kenneth infante
1 year ago
Jessica did a great job showing me my options including the rates and walking me through the storage units.
Patty
1 year ago
Darrel was very helpful, and the price were very affordable
Sawyer
1 year ago
Great Security Good Temp Control Satisfied with our stay
Marilyn S.
2 years ago
All storage is affordable and a great way to store my belongings with the assurance that they will be safe and secure.
Tali
2 years ago
This place was great. Very friendly and helpful. I'd recommend anyone to go.
Irene
2 years ago
I have been with All Storage for about a year, and I have not had any problems. Staff is courteous and friendly, and helpfully . I enjoy the reminder calls also very beneficial when you have a busy schedule.
Holly Holstead
2 years ago
I have been a customer of All Storage since this facility has opened. The employees are so nice and helpful. The facility is always so clean and the best part for me is it is minutes from my home.
Samantha Tuffin
1 year ago
I came across this location trying to find where I had reserved my unit. When I realized I was at the wrong storage facility, Darrell helped me find a unit at their location with awesome rates! He even took the time out to show me a unit and I then realized it was too small and showed me a unit that would better fit my needs. Customer service was great and helped me with any questions I had. I would 100% recommend this place!!
Kaitlyn Wenger
1 year ago
I would recommend All Storage - Kelly to store your things. Their customer service is outstanding - they answered all of my questions and were very flexible with my move in. The price is fantastic as well! I got a great discount with my AAA membership. I gave the cleanliness only 4 stars because I found a shard of glass in my unit and there was a bolt sticking out of the floor that I removed due to it being a fall hazard. I rented a climate controlled unit, which was still pretty warm despite being air conditioned, but hopefully it will keep the humidity lower and my things dry. The facility is very secure. You need a security code to access the gate to get in as well as to get into the climate controlled area. I have no doubt that All Storage was the right choice for our storage needs!
Cynthia Lee
1 year ago
I had a very wonderful experience. Darrel was very pleasant and knowledgeable. His customer service was extraordinary. His smile,attitude was very inviting. I would definitely recommend everyone to this nice and clean location. GREAT JOB DARREL ! YOU ROCK !
Jackie Calles
1 year ago
Darrell did an excellent job in helping me select the proper unit for my needs. Both in size and pricing. The service was OUTSTANDING and friendly. Paperwork is quick and painless. I can not recommend this place enough. Thank you Darrel!
Duane Young
1 year ago
Very impressed! Darrel was extremely helpful and told us what all of our options were. He explained the available specials. Clearly explained how to access the facility and what the rules are. Then, he took time to show us the size of the three rooms that I was trying to choose from. I picked one and he wrapped up the paperwork very quickly. All in all a very positive experience. If they have available space, this is the best place to rent.
Amjad Malhas
1 year ago
My experience at Kelly's was amazing. Taylor was awesome and a big help if you are looking for a long time or short time stay this is the place to go. Thanks again for all your help.
Phil Irvin
1 year ago
Staff are very nice and helpful. I feel safe with my items at this storage. Love the fact we can drive in to unload and avoid the weather elements. Would definitely recommend this storage.
Nathan Okezie
1 year ago
The staff is very friendly here and the facilities are well kept...Darrell is the man you want to see he helped me out with everything, he helped from points a-z and left nothing out. Truly a top notch company
Elizabeth Jobe
1 year ago
The property is always clean and well maintained when I visit, and the staff is always helpful. Jeremy gave me a great deal on my first month's rent, and was very helpful.
Jennifer Garcia
11 months ago
I use All Storage in Arlington TX, and I came over here to Dallas, where I'm going to be moving, so that I'm closer to my family... I came and visited some of the ones closest to my house, and I was absolutely shocked by the differences in between the stores that I visited... This is the only one that is the most professional, and CLEAN one out of the trio that's closest to my residence. I was amazed when I went to the one on Old Denton, as the desk personnel said she was the manager... But the level of discourtesy absolutely appalled me. I didn't even get to tour the grounds, but seeing how the "manager" presents herself, I'm sure I would be doubly appalled.
I went to the one on Beltline, and the incident there took my breath away. Never have I had my ears so rudely violated as by the male personnel behind the desk loudly proclaiming his sexual exploits, and use of racial slurs about the women that were unfortunate enough to have come in contact with this disgusting excuse for a man. He looked at me, when I simply couldn't tolerate to listen to his self-aggrandizing exploits, and informed him that his language offended me. His response made me walk out, and see if all locations were as perturbing as this one... This location, on Kelly was the only... ONLY... Professional location I found inside the area that would be easily accessible to me from my residence. However, seeing as I won't be patronising All Storage anymore, this is the last kindness I can afford to All Storage... Well, at least this location. Whoever is the hiring manager, needs to re-evaluate their hiring practices, or perhaps the owner needs to replace the hiring manager... Just saying.
Patty Schurle
11 months ago
My time at all storage was great, Darrel was so helpful and courteous. Also quite a looker
David Stoeber
11 months ago
All storage was a big help between homes. I got a good size unit in the climate controlled area less expense than I thought it would be. Darrell hooked me up with one near the elevator. When it was time to move that was greatly appreciated.
Brad P
11 months ago
Had a bad experience at another storage place and Darrel saved the day by helping us get into a unit in a pinch at the Kelly location in Carrollton. He saved the day.
Cynthia Alabii
11 months ago
Jeremy has awesome customer service. He was very helpful with my storage needs. Keep up the great service.
Steven Wyrick
10 months ago
Hi Google People!
I'm here to say that this is the 2nd time I've used All Storage and I'm once again pleased with with the service, especially Darrell. He was very helpful, answered all my questions and even reached out to another store for me. If it wasn't for him, I would have walked out and probably still been shopping around! Thanks again All Storage and big thank you to Darrell!!!
Cristina Gallardo
9 months ago
I walked in and had a great experience! Darrel was so helpful!! Definitely recommend you to go see him if you're looking for a storage unit!
Dwayne Reeves
9 months ago
Darrel and the rest of the staff have been great to work with. They are always friendly and helpful. We really appreciate the way they are willing to work with us to ship/receive from our storage unit.
Tea Vana
9 months ago
Went to all 3 All Storages in my area 4 months ago looking for the right one and this one is it worth the drive customer service is on point, the atmosphere is clam and not like the other 2 which gives off a bad feeling. Will rent here again.
James Higgins
8 months ago
Rachell was great. The facility is clean. Everything was explained very well, and available discounts were made apparent. Would recommend for sure.
Lois Tubman
8 months ago
The people who work here are always so nice and helpful. They have very positive attitudes. Darrel is a great employee. He always goes above and beyond for me. The store is always clean and the units are priced well for the size.
Alexis dogman beyblade pro Garcia
7 months ago
OMG have a great experience here in All storage amazing customer service by Darrel I'm Karla Villarreal and I highly recommend it perfect security and great location .!!
mitchell reno
7 months ago
Amazing customer service! Highly recommended extremely secure, clean facility. Armed forces are greatly respected by staff. Always worked with me even while living 1200 miles away. If you have the need for a storage unit this is the place to go. Thanks Kelly Staff especially Darrel!
Kelly Franklin
7 months ago
Amazing customer service, we are moving from Aurora,Co to Livingston, Tx and having our stuff stored at this facility. There was a mix up with our original reservation after speaking with Darrel everything was cleared up and the stress was relieved! He made sure everything was ready for our unit, including being willing to put the lock on since we will be out of state. I would highly recommend this facility to anyone!
Seth Turner
7 months ago
the service has been great the whole time (year and some change). looks like ill be staying for a while. Grade A manager. the place is clean, inexpensive, practical, lots of options and most importantly of all, secure. GO HERE!!!
Jessica Hartley
7 months ago
Darrel was wonderful! He was quick to respond to our internet request and called the next day. He showed us around and is very easy to work with! Highly recommend this place for storage needs!
Asusena Vega
5 months ago
Very convenient location and great customer service. Darrel took his time to show us unit by unit until we were satisfied with the size and location of our unit. Recommend this place for everyone!!!
Michelle Gruben
3 months ago
I came in to look a unit and left with a lease. The property is extremely convenient to access, clean, and well-maintained. Darrel helped me pick out the perfect unit for my small business needs. I signed the papers and was in and out in under a half hour. Got a free golf cart ride, too! Highly recommended.
James McCreary
5 months ago
The facility is extremely clean, well-stocked and well-priced with moving supplies, and is very professionally managed. Darrel (the manager) was incredibly nice, professional, and proficient in what he does. Amazing customer service, sets a high standard for the industry. They are very honest and want the best possible experience for you.
The units look like safeboxes, no one is getting in there that is not supposed to. Prices are very competitive too.
I highly recommend this facility, it will be smooth and you'll walk away with a complete peace of mind.
Joshua Gottschalk
5 months ago
I signed up a week ago and the experience was great. The staff on site was friendly and helpful. They were also quick at getting me setup. Ive been to my climate controlled unit several times without issue. The carts available for use are helpful.
Jude Ruesewald
4 months ago
Jessica was a great help. Got signed up and granted access right away! Made the stress of moving one step easier. Very clean and secure place with easy access right off the main road.
Amy Lewis
2 months ago
Awesome staff! Very helpful and courteous! Clean and well-maintained. I love the security!
pyavner
1 month ago
I went into All Storage Kelly---very close to my home and convenient---to rent a small, car-size garage space.
Darrel assisted me, and was really helpful in getting me to my decision, and I rented a 15' garage space in which to store some large power tools.
Friendly and accessible. I recommend.
Sonya Washington
1 month ago
I went in to rent a unit and Ms Gina was at the desk to help me. Unfortunately, they didn't have the unit that I needed so she offered me a larger unit to accommodate me and made my move that much easier. The energy in there is so awesome!!! I definitely recommend Ms. Gina and her team to help you store your personal belongings.
Jesus L.
1 year ago
Awesome, friendly and helpful staff! Great rates, safe, secure and clean. Highly recommended!
Gina B.
1 year ago
Very clean storage. Staff is very friendly and helpful! The drive thru building keeps you out of the elements while moving!!
Deb H.
10 months ago
OMG....Darrel and Ashley at this location are 2 of the most nicest people that I have ever done business with. I can't express how much they have truly...
Angelica H.
10 months ago
I have been renting in this location for more than 4 years. Never had any issues. It's a safe place to keep our belongings. I went from a big size to a...
Vanessa B.
1 year ago
I was very impressed with the cleanliness of the property and units...with a very reasonable price...Staff was exceptionally kind and helpful...thank you...
Lynn F.
7 months ago
Awesome customer service by Darrell! Very helpful, efficient, & friendly! We currently have 2 storage units at this location now. This facility is very...
Christina A.
1 month ago
Very friendly environment and great customer service from Justin Hall!
Robert P.
3 weeks ago
Customer service is great and easy access to storage. I wouldn't go with anybody else.
Monica B.
3 years ago
I discovered this storage facility after a lackluster encounter at another one. This place looks well kept and secure. They have flat bed carts, automatic...
Storage Facility Amenities16 Amenities
- 24 Hour Cameras
- Boxes & Supplies
- Carts & Dollies
- Climate Control
- Drive-up Access
- EZ Drive Thru
- Elevator
- Fire Detectors
- Fire Sprinklers
- Gated Entry
- More Cubic Square Feet
- Online Bill Pay
- Online Rental
- RV, Car, Boat
- Rental by Phone
- Tenant Insurance
Zachry Fry
1 year ago